TERMS & CONDITIONS — Serenidad Therapy & Holistic Wellness
Last Updated: January 2026
1. Introduction
This website Serenidad Therapy & Holistic Wellness is owned and operated solely by Tania Olimpia Gonzalez Bataz, LMFT149674, doing business as Serenidad Therapy & Holistic Wellness. For clarity, the terms “I”, “me” or “my” refer to Serenidad Therapy & Holistic Wellness, including its owner, representative, and affiliate. The terms “Your” or “your” refers to the user, visitor, or customer accessing or using our website, services, or products. Please read these Terms & Conditions carefully. Accessing or using the Site constitutes acceptance of these Terms & Conditions (“Terms”). If you do not agree to the Terms, do not use the Site.
2. Informational Use Only
The content on this Site is for informational and educational purposes only and does not constitute mental health advice, diagnosis, or treatment. Viewing this Site does not establish a therapist–client relationship. A therapeutic relationship is only established after completion of intake procedures and mutual agreement to begin services. The information on this Site should not replace evaluation or treatment by a licensed mental health professional.
3. Eligibility & Jurisdiction for Services
Therapy services may only be provided to individuals physically located in California where I am licensed or legally authorized to practice. Users located outside these jurisdictions may not receive therapy services through this Site, including telehealth services.
4. No Crisis or Emergency Services
This Site does not provide crisis or emergency support. Do not rely on the Site for urgent mental health needs. If you are experiencing a mental health emergency, call 911 or go to the nearest emergency room. Additional resources include:
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Suicide & Crisis Lifeline: 988
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Text: 988
or other crisis services available in your area.
5. Intellectual Property
All content on the Site—including text, images, graphics, branding, blog posts, and downloadable materials—is the property of Serenidad Therapy & Holistic Wellness and protected by copyright, trademark, and intellectual property laws. Content may not be reproduced, distributed, modified, or used for commercial purposes without written permission. Personal, non-commercial use is permitted.
6. Third-Party Links
The Site may contain links to third-party websites or resources provided for convenience. I do not endorse or control and I am not responsible for the content, policies, or practices of any third-party resources. Accessing third-party sites is at your own discretion and risk.
7. No Warranty & Limitation of Liability
All information provided on Serenidad Therapy & Holistic Wellness is offered on an “as is” and “as available” basis, without any guarantees that it is accurate, complete, or up to date. Serenidad Therapy & Holistic Wellness expressly, disclaims all warranties, whether expressed or implied, including but not limited to warranties or accuracy, liability, or fitness for a particular purpose.
By accessing or using this site, you acknowledge and agree that your use of www.serenidadholisticwellness.
8. Privacy & Confidentiality
Confidentiality for therapy clients is governed by applicable state laws, ethical standards, and, where applicable, HIPAA. Information submitted through this website (e.g., cookies, analytics, contact forms) is governed by Serenidad Therapy & Holistic Wellness Privacy Policy. Use of this site does not guarantee secure transmission of personal information submitted through non-encrypted web forms. For more information, please see the Privacy Policy here. (link)
9. Governing Law & Venue
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles, California.
10. Changes to Terms & Conditions
I reserve the right to update or modify these Terms & Conditions at any time. When changes are made, I will provide notice by email or in writing and will also post the updated terms on my website. Any changes will take effect 30 days after you receive notice.
For clarity, no changes will retroactively alter any dispute-resolution provisions, such as arbitration agreements, for disputes that are already ongoing, unless both parties explicitly agree to such change. By continuing to use my website, services, or products after being notified of updates, you agree to be bound by the revised Terms & Conditions. If you do not agree with the changes, you should discontinue your use of the website, services, or products.
11. Services & Fees Disclaimer
All services offered by Serenidad Therapy & Holistic Wellness, including but not limited to psychotherapy, and spiritual or wellness services, are subject to fees as outlined during the intake or booking process. Payment is due at the time of service unless otherwise agreed in writing. Serenidad Therapy & Holistic Wellness does not directly bill insurance for any services. Clients may choose to submit receipts to their insurance provider for potential out-of-network reimbursement. Acceptance of insurance benefits is the client’s responsibility, and Serenidad Therapy & Holistic Wellness does not guarantee any specific outcomes or results from services provided. Clients are responsible for understanding any insurance coverage, payment obligations, or other financial responsibilities. Fees may be revised periodically, and clients will be notified of any changes in advance.